Our Policy

Last updated: 3 August 2020

In these uncertain and worrying times, we would like to assure all of our valued members and guests that we are taking every precaution to ensure the safety and well-being of our customers and staff.

The NSW Government has advised that golf is considered an activity that can continue in line with Public Health Orders relating to public gathering limits, social distancing, and the elderly. We therefore remain open at this time.

Sporting Clubs are now required by NSW Health Department to record basic customer contact details. These details are stored securely for 28 days and are only used for contact-tracing, if necessary, by the NSW Health Department.


In accordance with these laws, we kindly ask that you provide our staff your Full Name and Phone Number upon entering the Pro Shop. Providing your email address is optional. You can find more information about about our Privacy Policy here.


From 17 July 2020, Ballina Golf & Sports Club policy restricts play to:

  • competition play - Ballina Golf & Sports Club Members ONLY;

  • social play - ONLY Ballina Golf & Sports Club Members and residents of the Ballina Shire.

We kindly ask that, if you are not a resident of Ballina Shire or a Golf Club Member, you do not attend the Golf Club or Pro Shop at this time. We thank you for your understanding. If you have a booking you need to change, please contact us (call (02) 6686 0144 or email: ). You can also shop with us online, from the comfort of your own home.

We have also adapted our in-store operations to ensure compliance with the Australian and NSW Government rules, including:

  • social distancing, by keeping a distance of at least 1.5 metres between people at all times;

  • permitting maximum of 4 customers in our store at a time, in compliance with the 4m2 rule;

  • imposing a maximum of 4 players per golf group;

  • limit of 2 person in a golf cart at a time - available to both members and non-members; and

  • safe hygiene practises and frequent sanitization.

In addition to our usual high standards, we have increased our cleaning and sanitizing regimes.

We kindly ask if you are attending golf or our store, please ensure you either wash your hands before entering the pro shop or use the hand sanitizer provided.

If you are not feeling well, or have been in direct contact with someone diagnosed with COVID-19, please remain at home.


If you need to cancel your golf bookings, we are happy to assist you over the phone.

Changes to the rules of golf have been implemented to reflect the COVID-19 precautions. More information can be found here.

If you would like more information about COVID-19, or the Australian Government's response, please visit or call the Coronavirus Health Information Line (available 24/7) on 1800 020 080.

We appreciate your co-operation and patience during this time.

Stay safe everyone!

The Ballina Pro Shop Team


(02) 6686 0144


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